Holiday Hours Announcement


I am new the UCM62xx family. We are trying to configure this unit to replace an Avaya Partner ACS system in a small furniture store.

Our existing phone system has an auto-attendant that answers inbound calls after 6 rings. The attendant gives the caller a number of options, such leaving a voicemail for an employee, getting hours and directions to our store, as well as hearing an announcement of our hours for upcoming holidays.

The auto-attendant prompts are pretty static, except for the holiday hours announcement, which changes every couple of months. What is the simplest way to setup the UCM so that our store manager can update the holiday hours announcement without having to get the phone system admin involved in the process?


using a voicemail greeting achieves this…