looking for somewhere I can adjust hold long a call stay on hold before it ring back to the user?


When a user pushes the hold button on a phone, that’s a phone function, not a system function. There is no ring-back time.

If you want that, you’ll need to use the parking lot where a call can be parked (and picked up later). This has a “parking timeout” which will ring the person back.


Yeah. But it would be a great feature to add to the phone!


I agree!


If that is a phone function Can i web into the phone and is there a hold timer there?


in case of long waits I recommend parking instead of the simple wait.
GXP21XX have the function to see the waiting times


This question has been answered. Closing to prevent further chronojacking. :slight_smile:



Ahh come on, I had it marked on my calendar to re-open this same thread in July 2022. Bummer.