GXV3500 Version 1.0.3.9 Decode Config Device Name field is still missing


#1

I first reported this in March 2015 in the GXV3500 Rel 1.0.1.90. The Device Name field is still missing from the Decode Configuration pages. You would think that 5 years later and numerous firmware releases that it would be fixed.


#2

Did you open a help desk ticket on this. If not, that would be the best course of action IMHO.


#3

No I did not open a help desk ticket in 2015. I spoke with a Grandstream Help person I had contacted in 2016 about a firmware update problem. We also discussed the Decode page Device Name. He said that the Device name issue was on a future firmware bug fix list.