GXV3370 & GDS3710. Door phone setup

#1

Hello Team,
We have a simple 1 Door to 1 Station (GDS3710 & GXV3370) installation. It is setup as direct IP so no SIP server. It works fine, however the Phone is wide open, I’m hoping to lock it down with a user account, as is now, it boots up into an admin type access to all setting and apps. Users will definitely find a way to brick it this way.
I know there are xml files that can be pushed to the phone, could this be the way to do this?
Regards

#2

I think that using the GUI customization is the solution…
Correct me if I am wrong or there is a better way.

#3

Yes, customize GXV3370 touch GUI and setup touch screen password to guard it.

#4

Thanks for the help, So modifying the 3370 was simple, so getting the layout was straight forward. However, I think I am missing something with the integration. After following the steps in this document:
https://documentation.grandstream.com/knowledge-base/connecting-gds37xx-with-gxv33xx/
I cannot get the door 1 and door 2 open buttons to overlay on the image. The user must go to the dial pad and press a number to release the door. Any help getting to this would be helpful.

Thanks in advance…

#5

I am not sure about the GXV3370, but for GSC3570, you can use webUI under “Maintenance --> LCD Access -->Door Settings” to enable the “Open Door Icon on LCD”.

Maybe you can open a ticket in HELPDESK to ask GXV3370 related support engineer to guide you to configure this. I think GXV3370 should work regarding this. But unfortunately I did not have GXV3370 in hand.

Thank you for using Grandstream Access Control products.