GXP2160 not booting


#1

I have a GXP2160 that was put into service 4 months ago and worked fine. 2 months ago it was unplugged and set on a shelf. I picked it up today and when I power it up, I get a green light on the corner indicator but absolutely nothing else. The BLFs don’t flash or turn on and there is nothing on the LCD. There is nothing in the USB port and I have unplugged the handset. I have tried with both the power brick as well as via PoE. Any thoughts on bringing it back to life?


#2

tried in SSH?


#3

Open a ticket with GS support or contact the reseller/distributor you bought the handset from