For the life of me, I can’t figure out how to do an attended transfer on our GXP2160 (connected to UCM6104).
I have read countless manuals/forum posts and the suggested steps don’t work for me. I have selected “Attended Transfer Mode” as “Dynamic” in the GXP2160 > Settings > Call Features menu.
- I receive a call
- I press the “transfer” button
- I dial the new extension
- I press “AttTrnf”
It immediately does a blind transfer. I have no chance to announce the call.
Same thing happens when I dial the new extension + #
If I put the call on hold, I am unable to make a new call. It seems like I have a limitation to the number of calls I can make perhaps?
Any help would be appreciated!