Gxp2160 / 2140


#1

Hello

I have a problem with an installation with posts
gxp2160 and 2140 (V1.0.127)
I load music into GXP (like deamnder by Grandstream PCM 8khz 16 bit Mono Wav)
no problem everything works.
After I install a wireless headset (EHS jabra)
and I have a problem with the music (it’s strange)
if i use the basic music (default) of the GXP the headset works fine. (Account1, call settings, ringtone accont)
if I use the music I install the headset microphone does not work (just the microphone) but all the rest works


#2

Hello

I have a problem with an installation with posts
gxp2160 and 2140 (V1.0.127)
I’m downloading music into GXP (like the Grandstream PCM 8khz 16-bit Mono Wav )
no problem everything works.
After installing a wireless headset (EHS jabra)
and I have a problem with music (it’s strange)
if I use the GXP’s basic (default) music, the headset works fine. (Account1, call settings, ring tone)
if I use the music, I installed the headset microphone does not work (only the microphone) but everything else works


#3

Sounds pretty unique. I’ve never had that kind of an issue myself.

If you factory reset the phone and do it again, does the same issue occur.
If it does, I’d open a ticket and see if this is a known issue or a bug with you.
Since you can duplicate it, they will be able to as well.