GXP2135 Attendant transfer not working correctly


#1

Since FW 1.0.11.13 we have noticed our GXP2135 attendant transfer key option from the onscreen selection acts like a blind transfer. We are using the GXP2135 on a UCM6202. Are we missing something here? BTW we have upgraded the GXP2135 to the beta software 1.0.11.16 and this has not fixed the issue. The UCM6202 is running 1.0.20.20 Other brands of IP phones connected are working fine.


#2

do you just need to set up the GXP correctly, read the transfer manual?


#3

The GXP has been working fine prior to FW upgrade. I cannot see where else I can alter the on call option menu. Can you point me where I can find the ‘Transfer’ manual - thanks.


#4

you have to watch where he talks about blind, assisted travel.