I’m trying to transfer an ongoing call to another internal phone with a single touch to an MPK.
I can transfer the call by pressing the physical transfer button (2 phones) and enter the number.
If I program a MPK to “speed dial” to that number, I can transfer call by hitting the physical transfer button and then the speed dial MPK.
I was NOT able to integrate this “transfer function” into the MPK. If I switch the action of the MPK from “speed dial” to “transfer” nothing will happen.
Am I missing something?
Here the config:
Settings - Call Features:
Disable Transfer: No
Attended Transfer Mode: Dynamic
Transfer Mode via VPK: Attended Transfer
Multi Purpose Keys
MPK 7 Transfer Account 1 Tr XXX IP **620#
MPK 8 Speed Dial Account 1 XXX IP **620#