GXP2040 ringing problem


#1

Hello, I have one problem. SIP account is configured and everything is fine exept this :slight_smile:

Incoming call ringing, after 10s ringing stop ( on other side is still ring tone) and after 2-3s again ringing same number and again and again …

And Result : after one missed incoming call I have 6 missed calls from same number.

Thanks.


#2

FW in phone ?
Also it look like PBX problem not phone.


#3

Latest FW and I also try GXP1450 same problem. We use cloud services (Cloudtalk).

Thanks.


#4

Contact provider, it must be setting in PBX for me.
There is no such function in phone and call is controlled by cloud.


#5

It could also be a phone issue in that the provider is not seeing a response to the INVITE (180/183) and then initiates a new round of INVITEs.

Had this happen with two providers where they send INVITE, phone rings, provider sends a total of 3 with same call sequence and then waits a few seconds (2-4) for response and then sends another round with new call seq. Sent a total of 13 rounds.