GXP1625 Calling but cant hear or speak anything


#1

Hello.

We got a new pair of GXP1625, configured them and the work but for some reason, you can’t hear anything and the other person can hear anything when you are on a call.

Any approach to this.

Thanks


#2

Make sure you have cord plugged into handset and not headset. Would need more info about your setup to help any further.


#3

problem with NAT or handset inserted in the wrong plug, put both handsfree and make a conversation see if the audio is dual-channel.