Hey all,
When my clients receive an inbound call to their phone system, they pick up and the caller states they need to be transferred to a different extension. Once that call is transferred to the next endpoint, when the user picks up their handset or hits the answer button, they hear a “busy" signal. On the callers side of things, they end up getting the users voicemail, even though the caller picked up the handset/pushed the answer button.
Anyone else experience this and find a solution?