GXP 2170 Caller ID Remove Extra Data


Some of our GXP 2170 phones are showing too much information in the caller id, example:

[V]Caller Name

The Square brackets and V on the first line haven’t been a problem as the name still shows and doesn’t go off the edge of the screen. The second line is so long that the phone number gets cut off in the display.

Is there any way to get the semicolon and text off of the end so only the number shows? My users are getting pretty upset that they can’t read the numbers.
Thanks for any direction on this.


Ask provider, phone show what it get.
You can try force to show from other place but no clue what else ITSP sent you.