GXP 2140s booting with wrong SIP server configured


#1

I have a UCM6204 with some GXP2140s. I’ve been trying to provision them and assign them extensions but they will not cooperate. I checked all of the phones via webgui and their SIP and configuration server settings keep changing themselves to an invalid IP. I checked my network and nothing else is handing out IPs. I also made sure my DHCP server had no Option 66 or anything of the sort enabled but it still keeps happening. Any help I can get would be greatly appreciated.


#2

Do you know if the device is provisioned in GAPS? Maybe in a 3rd party RPS like 3CX?


#3

Also check zeroconfig. Something might be configured there.


#4

I’ll check zero config again. Everything is provisioned through UCM’s zero config. I had provisioned 2 devices and it worked fine. But all other devices the next day wouldn’t updated. To clarify, the UCM sees them and shows them on zero config. But when I assign them an extension and send the notify to update, it never reached the phone so the phone just stays without an assigned account


#5

Hey all, sorry for the delay in reply. I couldn’t figure out what was causing it and I had to get the phones working so I just factory reset the phones and pbx and it started working again. I have no idea what could have caused it but I couldnt waste anymore time.