GXP-1625 BLF option for line keys isn't there


#1

I’m currently running the latest non-beta firmware. I have used several browsers and have even tried downgrading to the 2 previous firmware versions and tried several different browsers once again to no avail.

According to this doc all 16xx phones should have BLF functionality on the line keys.


#2

You need two line keys to be able to transfer calls and receive a 2nd call. For that reason you shouldn’t change the first two line keys on any phone to an unusable line state.

I don’t know if that is why it isn’t there, but that’s my 2 cents.


#3

It appears that the document you referenced is in error about the functionality. The spec sheet makes no reference to BLF functionality for the 1625; yet it does for the higher end model 1628 &1630. I also checked the FW release notes thinking that perhaps at one point the function may have been there as while I have a number of these installed, I have never noticed such…but then I use them as line keys as Lucas indicates. In any event, I found no reference to the function having ever having been there or reference to its subsequent removal.

I can only suggest submitting a ticket to support or returning (hopefully) and getting a model that meets the need.


#4

I was hoping to use the 2nd line key for a general voicemail button that also indicated when there are messages waiting. Oh well, I’ll just have to deal with it only being a regular VM button.

I wasn’t concerned about that feature at the time of purchase and these units are well past any return period.


#5

I confirm you that on GXP1625 you can not use LEDs like BLF

dAMIANO