Hello,
I wanted to tell my experience on A.P. GWN76XX,
the restore seems to be successful if I import the same file created by the same GWN.
But that’s not enough, a backup is a very important thing and it must be possible to import it on a new GWN76XX, for example if a GWN76xx fails I must be able to easily import the backup file, otherwise the backup is useless and the end customer would remain stationary. for a long time.
This is my experience on different GWNs and all with updated FW:
- import of the same backup file on the same GWN -> OK
- importing the backup file of the same GWN model -> FAILS
- importing the backup file to another GWN model -> FAILS
An explanation could be the different MAC (obviously if I replace a GWN I will always have a different MAC), the backup file is encrypted, therefore not inspectable / editable.
Therefore an official reply from Grandstream is urgently needed (in the meantime I have opened a ticket),
imagine you have an end customer with 30 A.P. GWN, an A.P. master (which has many difficult settings), and you have to change the GWN, at which point the restore of the backup file fails,
the customer disassembles the 30 GWNs and sends them back to your home, possibly with a request for damage.
In all of this I hope I am doing something wrong and I await an answer from Grandstream for the correct recovery procedure,
hi @GS.Jimmy can you please handle this question?
Damiano
p.s.; in the previous fw it was possible to open the backup file, change from the old MAC to the new MAC, in order to import the backup file to another GWN, I find it strange that now there is no similar procedure or in any case a solution.