GWN.CLOUD APs showing up as offline



My 2 APs (7600 and 7600LR) are showing up as offline. Running later FW. Tried deleting and re-adding, same issue. Ideas?


Hi, jnriopel,

Are those APs still serving SSID and SSID is connectable during the offline time? Did you get chance to configure a syslog server to collect syslog from APs?


Hello everyone, i am also facing the same issues. My APs are GWN7630, they are all on and working perfectly but once i set them up in GWN Cloud, it keeps showing offline, i have deleted and added back to no avail.
Any fix or what are we doing wrong?

thank you


try with a format factory in SSH