We just sold a client 6 headset that are paired with GRP2615 phones. The Bluetooth is constantly disconnecting and needing to re paired again. GS support said to upgrade the FW on the phones and that did nothing and now asking us to factory reset the phones. Is anyone else having this sort of issue?
Is this happening with all headsets? Does the issue occur with pc?
Try to change the headset settings on the phone!
Syslog of the phone will better help troubleshoot this.