We just purchased the 3570 unit, and I am trying to get my head around how to enable auto-dialing. We have a requirement to have an intercom between reception and the outside of our goods lift. When couriers come up the lift, they need to call reception to sign for packages.
Now I have registered the unit via SIP against our Avaya and i can dial out etc. however how do I create a shortcut or button on the unit that would only initiate a call to a fixed number 9reception in our case). I can do this via the SOS button, but I have no way of renaming the SOS button to say Call reception. The config file lets me amend the name, but the GUI is still showcasing the same. Is there a way to get this done and create some sort of shortcut on the panel to only dial one number?
Any help is greatly appreciated.