Hello - does somebody know what i have to do to get the open door function in monitor mode work?
I have 3570 and GDS3710 in the same subnet. The door lock is connected to GDS3710. I have no problem with door opening during normal call. I can also open door using dtmf code from whitelisted stations.
The GDS3710 account is being added in the GDS section of GSC3570 configuration.
In GDS3710 door function is set to “local relay”
When I try to use monitor mode I can get video from GDS3710 via RTSP, but video is not displayed in the “monitor”. I can call GDS371 from gsc3570 pushing the “phone” icon on the screen, but i can not open the door using “door open” icon on the same screen.
Both devices uses the newest software available from Grandstream.
Does anybody has any idea how to get this function work?
Product Model GDS3710
Hardware Version V1.7A
Part Number 9650001417A
Boot Version 22.214.171.124
Core Version 126.96.36.199
Base Version 188.8.131.52
Prog Version 184.108.40.206
Product Model GSC3570
Part Number 9630005914A