Hello.
I want to hear number tunes on the speaker when i press any number like for a pre announcement is this a setting
Thank you. @GSSupport74
Hello.
I want to hear number tunes on the speaker when i press any number like for a pre announcement is this a setting
Thank you. @GSSupport74
Any tune so the user should know to listen to the speaker we used to press buttons so it played the number tunes but on this speaker if you press numbers it doesn’t play the tune
Thank you
Look in the device as there is a setting to play a warning tone on page. It may also be available on the PBX that is driving the GSC.
The reason you can’t press a key and hear it is because the DTMF is set to use the RFC which puts the signaling of same outside of the audio. To hear, you would need to change the DTMF type to in-band which then puts the tone back into the audio stream.
Thanks for your feedback and testing! Let me us know if you still have any questions about this.
Thank you!