I’m having troubles setting up the Grandstream Wave App. My phone is a LG Phoenix 3 (android) on AT&T network.
Problem 1) I configure two accounts in the app (one for private, one for public). It connect to my extension perfectly while I’m connected to the network through WIFI (the app automatically changes your IP and Port to the device that your using). As soon as I disconnect from WIFI, my extension (104) IP and Port will not default back to my GXP2124 phone’s static IP. The only fix I’ve found for this is to reboot my GXP2124 and it returns to normal.
Problem 2) Grandstream Wave does not work on the public network if I turn off WIFI on my phone.
I have a UCM6204 connected through our office network using a Peplink Balance 20 Router. I’ve tried a variety of things but nothing has worked. I thought if I configured port forwarding it would fix some problems but nothing I do has helped.
I’m hoping there are others that have found a solution to this problem.
Thank you for your help!