Hi, I have configured the gs wave in a Huawei P20 lite. I gave all the permission that the app needs but the incoming calls doesn’t ring. I can make calls from the app although. In a Note10+ works fine.
In app permissions default app is disabled (open supported links). Any suggestions?
Dear user,
Thank you for using the Wave application! Could you kindly help to export the Wave app logs from your Huawei P20 Lite and send them to us for troubleshooting? Thanks for your testing!
Thank you!
Is background mode on or off in the aettings ?
As i know, Huawei is under sanctions, and does not have google engines inside. So push does not work to deliver incoming call to your phone.
Dear user,
Thanks for your feedback! You can set to enable the “Background Mode” in the Wave application and try again. If it still does not help, please export the logs from your Wave app and send them to us for troubleshooting. Thanks for your testing!
Thank you!
Background Mode is active. Because the mobile is not mine. I will ask from the user to send me logs an I will forward to you.
Thanks for your updates and feedback! I will wait for your exported logs and help you to troubleshoot this issue. Thanks for your testing!
Thank you!