The Desktop, Mobile and Web Wave Apps function for Basic Telephony and Chat/Video.
The BasiC Telephony features are where my concern is focused.
While the softphone supports make call and transfer features (Missing Transfer to Ext Voicemail directly.)
The N-Way Conference feature is Awkward and my clients whom have tested this feature do not like it.
While the N-Way Conference Feature is powerful, the Wave App would benefit from having basic Conference Functionality. The ability to make a call to a phone user, talk to them and add them to the Conference Call would be beneficial.
The N-Way conference feature is great for meet-me conference bridge uses.
Basic Telephone Feature,
Transfer Call (Attended/Blind)
Transfer Call to voicemail (Haven’t found yet)
Conference (3 Party simple voice Conference).
Please do let me know if you have discovered to perform these functions.