I am having a problem where our GRP2615 will not correctly/not at all provision with our UCM6202. Some phones I can add/auto discovery and get provisioned with the account only. Some throw off erros saying “failed to parse XML file”. Here’s the catch, those phones that I can provision only get the account put on line 1, but all the MPKs never show up.
All phones and UCM are up to date with the newest stable firmware. UCM is setup as switch and is already registered with my SIP provider and can call out and people can call in. I use the Zero Config option with the network whitelisted. Option 66 (what I seen from other support forms) is and never had an IP is blank. I’m out of options.
The only thing I can think of that it might be is the Model Template Package as it’s only version 1.0, I’m guessing since it’s so new.
Please let me know any suggestions. Thanks!