Has anyone been able to confirm whether the ring issue has been resolved in .93 release?
GRP2613 Stop ringing after some days
I havenât had an issue in some time in 3CX installs.
If anyone has a continuing issue it is probably due to custom ring tones that have been loaded into their systems.
Unfortunately I have been struggling with this problem on GRP-2613 since July, even installing the latest version 1.0.5.93 the problem looks the same. The set ringtone is 3. Only with restart does it start working again. But it is not possible that they fail to solve such an important thing
well here we are January 2022 and still the same issues continue. latest firmware .93 still ringing problems and still calls being answered on speaker when handset is lifted.
When is this going to be resolved. I have customers screaming at me every day and Iâm gonna go bankrupt replacing GRPâs with GXPâs at my expense.
Iâve been in that position too. Customerâs Iâve swapped GRPâs for GXPâs, saying instant better call quality through a GXP handset.
If the Distributor doesnât come to the party and assist.
Go to your local consumer affairs in your country and create a case.
If this isnât justification for a full refund I donât know what is though I think you have a faulty batch.
I too have been having this issue a lot and having to manually restart handsets to get them to ring again is not a solution.
I can see there is a new BETA firmware 1.0.5.103 and the release notes mention:
âFixed issue where using the system ringtone would cause the phone to eventually stop ringingâ
Has anyone upgraded to the BETA and run into the same issue of the handsets not ringing after a few days?
I have upgraded two handsets for testing.
3 days with several GRP2614 with 1.0.5.103 and until today without alarms due to restart in GDMS.
(The client restarted the phone when it stopped ringing)
Hi Telefonix. Our site experiencing the same with 1.0.5.93 on phones. As of today, the latest FW is 1.0.7.33. Have you had success with the beta (1.0.5.103) or with more recent official releases ⌠such as the 1.0.7.33?