GRP2612 shows only partial video window from GDS3710 when calling


#1

GRP2612 shows only a partial video (picture sequence) window from GDS3710 when is calling, open door feature works fine when configured “External service” . No new firmware available, I think this could be fixed in future firmware version to show complete picture images like GXP21XX series.

Angel Pino


#2

you’d better report it to the Helpdesk.


#3

these GRP phones can show video?
is it just from the GDS3710 or from other voip door phones?


#4

Hi moseylevy,

Is just a sequence of pictures from GDS3710 like it works on GXP21XX series, is not video (does not use video codec like GXV series), so I think it works only for GDS3710, never tried other voip door phones.

Angel Pino