Grandstream wave disconnect after a few minutes

bug

#1

Hi,
I have a bug with grandstream application in android or ios. The bug is when the cellular become in wait , the connexion with my account is always disconnect. I have always red button in my account.

Do you have a solution?

Thanks

Sylvain Munger


#2

missing scenario, registration server and details, however

First make sure you have correctly entered account

There is no “certain” solution, every version of Android “turns off” the apps not in use so you must,
Search for battery settings and on the GSWave Lite app disables energy saving,
On the iPhone the problem could be greater as iPhone turns off the apps in Pià Stringente and I don’t understand you can overcome this thing.