Grandstream UCM6208 Unit does not pass the boot screen


#1

My Grandstream Unit does not pass the boot screen, no matter what we do. We tried everything and I am wondering if there is a replaceable hard drive or RAM module? This seems like the component on which the software runs is defective.


#2

try asking the distributor


#3

If you haven’t sorted also check any external media you have connected as we have seen this is you have a USB/SD card that has been Quick NTFS formatted.


#4

I ended up buying a new unit.


#5

Just curious. If you still have the old unit, was it hardware version 1.4?


#6

Yes I still have the old unit. I will check the hardware version whenever I go back to the office.