Grandstream ucm 6301


#1

Saludos

Espero pueden ayudarme

Tengo una GRANDSTREAM UCM 6301 , y tengo el servicio SIP con un proveedor, tengo un problema con el RTP ya que se va por la IP privada de la planta y requiero que el RTP se vaya por la IP publica. para que el proveedor pueda responderme el Protocolo RTP

Me podrían ayudar que debo hacer para que el RTP vaya a la IP publica

Agradezco la colaboracion


#2

Greetings

I hope you can help me

I have a GRANDSTREAM UCM 6301, and I have the SIP service with a provider, I have a problem with the RTP because it goes to the private IP of the plant and I need the RTP to go to the public IP so that the provider can answer the RTP protocol.

Could you help me what should I do to make the RTP go to the public IP?

Thank you for your help


#3

Dear user,

Thank you for using the UCM63xx and UCMRC service! You will need to configure the “External Host” and “Local Network Address” as the screenshot shows below:

You can try it once you have a chance. Thanks for your testing!

Thank you!