Grandstream ip phone


i have a grandstream gxp 1610 ip phone. i can not factory reset it . how to reset it? any one help me please. i can not configure it also.


What have you tried to factory reset the handset?


i could not find no option to factory reset. i want to do it because i could not configure it.


press the menu button in the middle of the four arrow keys, press the Up arrow until you get to System, press the Menu button to select. Press the Up arrow until you see Factory Reset then press the Menu button then OK to confirm.
Thats the sequence on a 1625 on Earlier fw versions I know are different though. Have you looked at the manual