Grandstream GXW4104 unregistering with 3CX


#1

I’ve been having an issue with my ATA unregistering randomly. A reboot always fixes it. I’m on the latest FW and the IP is set static. Everything else is updated to the latest. I found a post about someone having issues with blacklisting somehow throwing it for a loop, but I cleared my blacklist and the issue still happened.


#2

The 4104 is a 3CX supported device. Have you contacted 3CX for help?
What version of 3CX are you using and is it local or hosted?


#3

Hello.
We have same issue, but with Asterisk. At now we know about 2 GXW4104 which periodically (few hours/days) lost registration for one or for all ports/registration. Both have v1.4.1.5.
Solved by python-script which check registration via AMI and reboot GXW via telnet.
No ideas about “right” GXW4104 setup.


#4

I remember there is a bug for register. Switch to TRUNK if possible.