included all needed installation equipment (phone + stand, headset + cable, RG45 cable, power supply with long cable (very important), install guide.
Connecting the phone
took less than 1 minute
Agronomic Design –
Buttons layout is good with the most needed functions included as physical buttons. Pressing the buttons is soft, display is clear and includes needed information.
One remark – the speaker answer / dial button should be closer to the keypad and not on the other side of the phone.
Four consecutive user / password fails locked the GUI for 5 minutes (wait time can be cancelled using phone reboot).
Connecting the 2614 to the mobile phone was easy.
Outgoing calls from the 2614 using Bluetooth were made without any problem.
Voice quality using Bluetooth is not so great (score of 6 from 10).
After Bluetooth connection was disconnected (getting out of the room) the connection was not auto connected when mobile (Samsung note 8) came back to range. Manual connection also failed
Only after 2614 reboot connection was established.
This incident can and go. Sometimes phone and mobile connected automatically and sometimes the 2614 had to reboot to establish the connection.
Factory reset seems to resolve issue – will be tracked.
Mobile phone contact dialing / sync with 2614 is not possible (although phone in handsfree mode)
Usage using Wi-Fi
For some reason the Wi-Fi connection takes precedence over the LAN connection – from my point of view should not be like that, LAN connection should be always preferred if one is available.
Phone recognized when I Disconnected the Wi-Fi signal and auto connected to the SSID when it came back up
Usage using cable
Works great like all Grandstream phones.
Fallback cable / Wi-Fi
Working with Broadsoft BLF
Configuring the BLF event list under Account x → SIP Settings → Advanced Features generated a correct SUBSBRIBE message to the Broadsoft switch.
Then needs to manually configure each monitored station under Settings → Programmable Keys that makes it a tidies process. Better suggestion is to auto configure the Programmable Keys (starting with Key#1) with the event list extensions (as done in AudioCodes phones). After that user can change the keys if needed.
Audio quality and priority
Audio quality very good (based on the used codec).
IP prioritization works as programmed under network -> Advanced settings
- No indication on phone screen when no network connection is available.
- Accounts -> audio setting – you must define all 8 preferred vocoders, there is no option to define only part of them. Need to allow None option (workaround is to define the last codec that you want in all options below it)
- LAN connection should take precedence over Wi-Fi connection.
- The unit does not support the standard Dialplan structure (as defined in the Broadsoft application server) e.g. 0x.[#T]|0xxxxxxx|0xxxxxxxx|1x so I had to build the whole dialplan from scratch .
- Physical multi-purpose keys labeling is not available in other languages other than English (displayed as gibberish)
- Can not change wallpaper design.
Overall very good phone (score of 8 from 10). Display is great and letters are when shown
Expedites customers activation time when customer has no LAN infrastructure in place.