Generate Debug File Missing DP750


I’m trying to download the phonebook.xml directly from Local Lan but nothing happened.

I would like to understand where is the error, but if i go to Maintenance - Debug Tools - Don’t exist any Button to generate a debug file, it’s only the green NO LOG FILES


try a syslog trace. That should tell you whats happening


Can you explain me better what to do please?


Set up a local syslog server.
On the DP750 web GUI go to Maintenance->Syslog
Enter your syslog server address, choose DEBUG, Save and apply then reboot


Nothing useful, Wireshark say only this, nothing more, i can also insert wrong user and password to connect to my local network folder that contain the phonebook, that nothing happened

Frame 41536: 137 bytes on wire (1096 bits), 137 bytes captured (1096 bits) on interface 0
Ethernet II, Src: Grandstr_d6:27:0a (00:0b:82:d6:27:0a), Dst: Microsof_ca:47:c3 (f0:6e:0b:ca:47:c3)
Internet Protocol Version 4, Src:, Dst:
User Datagram Protocol, Src Port: 38717, Dst Port: 514
Syslog message: (unknown): DP750[00:0B:82:D6:27:0A] [] Downloading phonebook from returned 1\n
Message: DP750[00:0B:82:D6:27:0A] [] Downloading phonebook from returned 1\n
Syslog version: DP750[00:0B:82:D6:27:0A]
Syslog timestamp: Jan 1, 1970 00:00:00.000000000 UTC
Syslog hostname: Downloading
Syslog app name: phonebook
Syslog process id: from
Syslog message id: