GDS3710 Video stream doesn't work with modern browser


We have a new GDS3710 IP door phone with video camera that we have installed with a SIP PBX. The door phone functionality works fine, but the video stream apparently isn’t supported with modern browsers. Is there updated firmware or other work-arounds to make this work?


What firmware your GDS3710 loaded? The modern browser like Chrome, Firefox should be able to see the live video after you select the “LiveView” tab and click to choose which data stream you want to view.

Hope this helps. Thank you for using Grandstream Access Control Products.