GDS3710 firmware update


i did 3 Days ago. without any feedback.

Thank, i think need an other video door system.



Good evening,

Please login to the Helpdesk and read our engineer’s reply over there…The instructions were provided on Nov 21st.

Best regards,


same issue, is there a fix?


What is your current firmware version? If the firmware is antique or too old, a transition firmware file maybe required. Please contact Grandstream support using HELPDESK and open a support ticket to get help.

Thank you for using GDS3710!