Forward incoming call to external SIP address


#1

I want to forward incoming calls on specific extension to external SIP address (sip:username@example.com). UCM6202 interface does allow me to enter only digits and letters in forward/“follow me” settings. What I’m doing wrong? Maybe there are some specific options for external addresses somewhere?


#2

I do not believe the UCM supports direct IP calling. Most phones do, so you might experiment with setting the forward on the phone instead of the UCM.