My comments below:
BUG: While the WP800 is in the base with the screen off, incoming pages are not played. If the screen is on, it works normally.
[GS] We were able to reproduce this issue on 18.104.22.168 as well but it can only reproduce occasionally during periods of long idle. We will continue monitor this problem in the latest build.
WP800 doesn’t follow GXP21XX for IP:port. On WP800, they are two separate fields. This is not consistent.
[GS] We realize this but do you feel the UI is more intuitive when the IP and port are in two fields or better to be in one field?
WP800 “Multicast/PTT Setting” page is confusing. There’s a “Setting” tab and a “Paging Config” and “PTT Config” tab, but selecting the different tabs doesn’t change the “Multicast paging” section at the bottom, only the “Spectralink” settings at the top. Maybe it would be better to separate these into “Multicast Paging” and “Spectralink” instead?
[GS] Let me clarify. Top portion of the UI is to configure Spectralink style PTT and multicast. The bottom UI is GS’s multicast feature. There’s some difficult combining both multicast feature so it is split up this way. Do you have any more suggestions for this part?
The whole PTT versus paging thing is very confusing and hard to set up. We have multicast paging set up with only a few minutes of work, but the PTT button was very difficult to finally get going. We finally realized that the “Default Mode” on the phone was set to “Spectralink” and once we discovered that, then we were good to go.
[GS] The device can support both PTT and multicast so in order to differentiate which mode is being used for transmission we added a way to specify the default mode by single press of PTT. We are open to suggestion to improve this area.
Also, it took us a while to figure out that we needed to hold down the PTT button to actually speak. We did find this in the user manual, so that’s fine. Our tester likes to test things without reading the manual first.
[GS] If after a single press of PTT key, we display a prompt to hold down the PTT key to transmit will it be more user friendly?
There should be an option to make the device play a tone when the page comes in so the receiver knows what’s going on. Likewise, there should be an option to play a tone in the sender’s ear so they know they’re “live.”
[GS] I believe this is already supported. Both the transmitter and receiver will play a notification. Please check the volume setting on the handset maybe it is too low.