The UCM needs to offer the ability to assign a feature code to each custom prompts (possibly even password-protect it by allowing each prompt to have a feature code and password field when you build it). This would allow customers to edit their own recordings without having to work on the system or contact their vendor.
Thank you for your information. We have reported this to our development team as new feature request.
Thanks again and have a nice day.
There are so many of these.
YES we need this. I would also settle for a permission setting for the Custom Prompts page, so that I could have a user modify prompts via the web UI.