When using fax sending, how do I define what outbound route to use?
- Customer has 4 analog lines.
- I’ve setup the customer with 2 trunks. 1 trunk with ports 1,2, and 3 with a fail-over to port 4 only if the first 3 lines are in use (Inbound does not fail over as the fax would pick it up). The second trunk is for the fax line only (Inbound and out).
- The fourth line is the fax line.
- I have figured out that if I change the fax line dial plan to _8x. (for example), and strip 1. Then, if I dial 8 before the number it will force the call through the correct trunk. However, it seems there must be a way to define which trunk is used by the VFAX service without dialing 8. Am I wrong?
I don’t think the customer will care too much if the solution is to dial 8, it just seems like there should be a more elegant solution.
Thanks in advance.