I have configured my outbound routes to failover to an alternative trunk. However the behaviour is odd and I’m trying to find a way of tracing the cause.
I have two Sipgate accounts and a PSTN line attached.
I set an unconditional forward on the destination to an external number. When an inbound call over Sipgate line#1 is routed to the extension to be forwarded, the extension successfully applies the forward.
However on the outbound route selection, the profile uses Sipgate line#1 first, then failover to Sipgate line#2, the failover to PSTN. Each of the Sipgate lines are set to a max concurrent calls of 8. According to the CDR, the outbound call is rejected by both of the Sipgate lines and defaults to PSTN.
Any idea how I can track the reasons for the apparent rejections?