Factory reset just do reboot

ip-communications

#1

Hello,

I have GXP1610, Boot: 1.0.2.1, Core: 1.0.4.100, Base: 1.0.4.124, Prog: 1.0.4.132, Locale: 1.0.4.126. When I do factory reset (from the phone or GUI, it is the same) it’s just reboot, configuration remains. Any idea?


#2

GS ticket, it look like memory is damaged.