Exporting a caller information file to PC


#1

Hello everyone, I have UCM6202 PBX with GXP2140 IP phone connect to PC
When I receive a call on the IP phone I want a file to be exported to pc containing the caller information ( most importantly number ) before I answer the call so I can integrated it with another software.

Thank you in advance


#2

this is why external CRMs exist,
you can try with the “link” part in your phone setup, to see if you can achieve this

or activate the phonebook, which allows you to view the name of the caller if present