Error Code 50012


#1

while trying to add a GXV3350 device by entering MAC and serial
GDMS tells me: System busy. Please try again later (Error code: 50012)
what´s busy here?


#2

Dear user,

Thank you for using GDMS platform! The reason of Error code 50012 is the association operation is timeout or the device is not in ERP system. Please send the MAC address of this device to us and when the issue happened, so that we can check it from server side. Thank you for your testing!

Thank you!