DP720 won't ring


#1

I have 2 DP750 base stations with identical configurations, and each has 4 DP720 handsets associated with it. They are 8 users in FreePBX in the same ring group. Every phone from DP750 A rings, none of the phones from DP750 B ring. Outbound calling works fine, and the phones that do not ring can still pick up incoming calls. Has anyone seen this before, or at least point me in the right direction?


#2

So you can see incoming call just no ring ?
It no ring from ring group only or all incoming calls ?


#3

It looks like the issue was on my end. One of the units did not take the upgraded FW path, and was incorrectly reporting the it was up to date. Updated, and everything seems to be doing what it is supposed to now.