I’m not sure you understood what I’m saying.
I don’t want to pickup the second call and terminate the first call.
I just want to terminate the first call without effecting the second call in any way. I want it to continue to ring until I’m ready to answer it, or someone else picks it up on another handset.
The way it is working now - you cannot hang up the current call without either answering or rejecting the second call. Maybe I’m missing something, but hanging up a call seems like a most basic function that should have no effect on anything else other than the call you are hanging up on.
Here is an example - I have a business with 3 sip accounts defined - 3 handsets on the system. Parallel mode, all 3 accounts are on all 3 handsets - exact duplicates. I’m on a call on HS1 on account1. A call comes in on account2 - HS2 and HS3 start ringing and HS1 (still in a call) gets the answer/reject like I show above. I finish up with my customer and press the on hook key - instead of hanging up my current call it rejects the account2 call (it continues to ring on HS2 and HS3.) I press on hook again to hang up the current call. Now I want to answer the call on account2 - but I can’t anymore on HS1. I have to ho find HS2 or HS3.
Again, putting the headset in the cradle does exactly what I’m talking about - just terminates the existing call and lets the other call continue ringing.