DP720 can't hear the other party unless press handsfree buttom


Hi, I’ve got a couple of dp720 handsets and when I receive a call I can’t hear the other party unless I press the handsfree buttom! Anyone knows how to solve it? Thanks in advance!


Run audio test.
It can be speaker broken


Thank you! Yes, you’re right! I ran the audio test and when I speak I can’t hear any sound thru the earphone’s handset! I presume there’s no possible repair but getting a new handset, isn’t there?


if you out of warranty then open and check cables. It can be simple problem to fix.