I am trying to setup so a user can change the voice prompt on the IVR via a phone set or softphone…from what I have read in the forums I need to enable Inbound Multiple Mode (or Multiple Inbound Mode…either one) then I can use a feature code to toggle between one of 2 different prompts. Going to use this to announce the business is closed because of inclement weather. Problem is, I can’t find anywhere in the UCM 6510 to enable this mode? Is it just not available in this model or hiding somewhere else?
Thanks for any help