Display Name show wrong on WP820


#1

I just configure the WP820 via GDMS, if I create an account for this phone, on the display the “account name” will be displayed. I expected the field “display name” will be shown on the phone display


#2

“Display Name” shows as Caller ID.

“Account Name” is displayed on the device and line selection.

This is common to pretty much all GS devices.


#3

Dear users,

Thank you for using GDMS platform!

As “fmarcoux96” claimed, “Display Name” shows as Caller ID, and “Account Name” is displayed on the device and line selection. This is by our design for all GS devices. This is not a GDMS issue.

Let me know if you have any further question.

Thank you!