DISA on UCM6202


#1

I’ve launched a DISA on UCM6202. The DISA has an international access or permission; inbound is on IVR and DISA next to it.

The problem is that when I call from FXO line, after entering password and phone beeping on extension line, no number will accepted by the system.

It should be noted that when I call IVR via an extension line go to DISA, there is no problem with calling extension line and FXO.


#2

99% problems with outgoing rules or permissions


#3

thanks. the permission is ok and the internal connection with DISA has established but the problem is occured with incomming call from FXO.


#4

Try this:
Set DTMF mode to inband or autodetection at all extensions & in extension settings from UCM
Also at the trunks
You should then have one setting with all devices and trunks.
Analog trunks don´t have a setting here, because it´s anyway inband because it can´t deliver or receive it in
another way than tones.
Hope this helps…